Privacy

Hi there! We welcome you to our Privacy Policy. Your privacy concerns are as important to us as they are to you. Here we are, to tell you what information we need; and so as to why and where we will use it. You have the extreme right to know that so kindly scroll down and give a read to it below. We are committed to protect your privacy concerns. Please contact our support team for further assistance.

Regards, 

Instadoor. 

1. Receiving Information:

We receive your information through the following resources:

·         We may receive your details when you create an account at Instadoor. 

·         We may receive your details when you contact us, might be for queries or support through your email. 

·         We may receive you information through the campaigns you take part in. 

·         We may receive your information through our fraud detectors. 

2. Kinds of information we receive:

We receive you contact details, shipping address and payment details through the account you create and the order you place using it. Apart from that's we may receive your social network information when you use your Facebook account to log in through which we might conclude your demographic information including your income, marital status, interests and spending habits. We may allow you to invite your friends and family in a promotional offer for which you might be asked to give the name and email address of your friends which is a direct consent to all the information we receive but we commit to not to publish any of your details or use them falsely. We may receive your general location information which we use to make it easy for you to select a delivery address. But if you have chosen to disable the feature, we might not receive the accurate location. We receive information to better understand customer traffic patterns and Site usage. We also may receive and retain certain information about you and your device(s) automatically when you access or use Instadoor's Site and Services. 

3- Use of your information:

We use your information to provide you services and complete your orders like using your payment details for completing a transaction. We may use them to improve the content and products for you according to your interests. We also use it for contacting you for valid reason like mailing you for promotional offers or information regarding your orders. However, you may opt out from receiving the promotional offers. We use your information to ensure that you comply with our Privacy Policy and Terms & Conditions because by using our services you thereby accept Terms & Conditions and this policy. We further use them for the legal and regulatory compliance that is for example taxes etc. 

4. Information about your age:

We receive your age to ensure that you fall under the prescribed age to use our services. You must have a parental guidance for using age-restricted services if you are younger than the prescribed age. 

5. Use of cookies:

We constantly try to improve Instadoor for making it a better experience for you through the cookies but you may not accept all of the cookies. However, by disabling the cookies you may not have successful access to some parts of Instadoor. 

6. Access to your information:

Your information is only accessible to certain authorities with Instadoor. However, third parties may receive your information such as market researchers, IT system and service providers, fraud preventing and detecting agencies, legal adviser on valid reasons and social media platforms such as Facebook, Instagram and Twitter for advertisement purposes.

7. Retaining your information:

We may retain your information until you keep on using our services or until we have to comply with our legal and regulatory obligations. 

8. Security of your information:

Once you have shared your information we take strict steps to protect it from unauthorized access or accidental loss or damage of the situation. However, sharing information on internet is not completely safe and you hold the risks of the loss in case of any accidental damage or loss of your information. For example losing your password etc. 

9. Your Rights:

You have a number of rights for your protection under law while you may contact us to use any of them and further assistance regarding to them. Please scroll down below and have a look at them,

·         Right to be informed: You have the right to receive clear, transparent, unambiguous and easily understandable information about the use of your information and rights.

·         Right of access: You have the right to obtain access to your information. With this you can check that we’re using your information in accordance with data protection law. Please contact us further assistance in this regard.

·         Right to rectify:  You have the right to get your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in information.

·         Right to erasure: This is also known as ‘the right to be forgotten or the right for deletion’ and with this, you can request the deletion or removal of certain of the information that we hold about you.

·         Right to restrict processing: You have rights to ‘block’ or ‘suppress’ further use of your information. When processing is restricted, we can still store your information, but will not use it further.

·         Right to data portability: You have the right to obtain your personal information in an accessible and transferable format so that you can re-use it for your own purposes across different service providers. This is not a general right however and there are exceptions and conditions.

·         Right to lodge a complaint: You have the right to lodge a complaint about the way we handle or process your information with the national data protection authority.

·         Right to withdraw consent: If you have given your consent to anything we do with your information (that is, we rely on consent as a legal basis for processing your information), you have the right to withdraw that consent at any time. Withdrawing consent will not however make unlawful our use of your information while consent had been apparent.

·         Right to object to processing: You have the right to object to certain types of processing, including processing for direct marketing and profiling. You can object by changing your marketing preferences, such as disabling cookies.

10. Rights to change:

Instadoor retains the right to make changes to this policy under certain circumstances or reasons and for improvement. However, any such changes will be uploaded on the site and we may notify you about them.